Frequently Asked Questions

This platform is operated by the Franklin County Municipal Court Self-Help Center and Dispute Resolution Department. If you have any questions about how your personal data is handled, you may contact them directly at mediation@franklincountymunicourt.org.

Personal data collected through this platform is used to provide dispute resolution services, including scheduling mediation, communicating with users, and documenting mediation outcomes. Additionally, your data may be used to help inform future policy decisions and ongoing improvements to the system.

Your data will only be shared with the Dispute Resolution Department and any mediators assigned to your case.

Personal data will be kept for one year, as required by the record retention schedule set by the Court.

Yes. You can request access to, correction of, or deletion of your personal data at any time. Additionally, you may withdraw your consent for data processing at any time; however, doing so may impact your ability to use the mediation services provided.

We implement security measures to protect user data. Regardless, users should exercise caution when sharing sensitive information.